Support and Customer Service
For support and customer service please contact firstname.lastname@example.org or phone +47 5532 0000.
Visual Solutions offers its customers assistance using e-mail, phone, video conferencing or online virtual meetings.
Issues are tracked using an online issue tracking system, available for customers to use for reporting and status requests.
Existing customers are offered the following types of service:
- Telephone assistance
- E-mail based electronic ticket system with case history tracking
- On-site maintenance upgrades
- Online downloads of software updates
- Preventive maintenance visits
- Electronic system monitoring